Dell History Essay -- essays research papers

Dell HistoryThe Dell Company was founded in 1984 by no on other than, Michael Dell. He, through no coincidence is the computer industrys longest running chief executive officer. He has accomplished this based on a simple concept. He decided to dish out personal computer systems directly to customers. His direct selling empowered Dell with the knowledge, so he could best understand his consumers needs and provide the roughly comprehensive computing solutions that met those needs. Dell MissionIn 1997, Dell Computers mission became to be the most successful computer company in the world at delivering the best customer experience in the markets we serve. Dells objective was achieving virtual integration.Business StrategyIn straight offs environment, Dell is enhancing and broadening the fundamental competitive advantages of the direct selling model. The enhancements are likely to lead to increasing efficiencies to its entire production line. Through the direct business model, Dell of fers in-person relationships with corporate and institutional customers. But that is just a small part of their model, they also offer, tele call in and Internet purchasing customized computer systems phone and online technical support and next-day, on-site product service. Dell arranges for system installation and management, guides customers through technology transitions, and provides an extensive range of other services. The company designs and customizes products and services to the requirements of ...