The Jerry Watson 30 year old murder case Research Paper

The Jerry Watson 30 year old murder case - Research Paper Example Fingerprints from car were also recorded.. However, these initial investigations could not provide any lead towards the identification of the murderer. The case could not be solved then. However, this case was reopened again and Laura Casey started the job of examining the old fingerprints for any fresh leads. The FBI’s â€Å"Integrated Automated Fingerprint Identification System† proved a boon for the case to go ahead, as Casey was able to pinpoint a few suspects within very short time. While Jerry Watson was serving his term in the jail, Herout could identify him as the murderer, a few days before his scheduled release. The trial against Watson started after almost 30 years of the crime. The new technology that was incorporated with the finger print identification system helped the detective to name the culprit. While the stolen car was found a few blocks away from Watson residence, it further confirmed the senior detective Herout’s doubt about Watson being the killer. ... In addition, the latest DNA matching technique also helped the detectives involved in this case to identify the killer. Case overview and summary Although the murder of Carroll Bonnet remained mystery and the case was stuck in the old files’ cabinet for almost 30 years, the new technology of fingerprint identification helped the senior detective Herout and his collogue Laura Casey to identify the killer and provide justice to the departed soul. Crime details During 1978, the victim Carroll Bonnet was brutally murdered in his apartment. As the killer had tried to wash off the evidence and bloodstains, police investigators collected finger and palm prints from the apartment’s bathroom. The initial investigation also revealed that car belonging to victim was stolen. (30-Year-Old Murder Solved, nd) Initial investigation The investigating team processed finger and palm prints collected from the victim’s bathroom. However, they could not reach any conclusion and in the absence of any lead, the case just lingered on. The stolen car was found in Illinois and investigators collected latent finger and other prints from it. The evidence collected and the finger as well as the latent prints could not match with any record in the state and local criminal fingerprint files. Faced with such a situation, the investigators made enquiries from agencies outside Nebraska, for finding any possible matches. However, nothing worthwhile was found. This resulted in the case to remain cold for almost three decades. (Michelle, 2012) Case reinvestigated An enquiry received by the Omaha Police department, during second half of 2008 prompted for the case reopening. There was a reason to start the investigations

Customer Service Training Assignment Example | Topics and Well Written Essays - 1750 words

Customer Service Training - Assignment Example he paper will identify ways through which deficiencies would be eliminated by justifying the use of needs assessment of the company’s given employee training program. Undoubtedly, training can play a vital role for the success of an organization. Organizations (associated with customer service specifically) hold various training sessions as it is one of the appropriate techniques to meet the goals and objectives and to attain efficient production. Training session for new employees helps them to settle in the fresh new environment and get used to with the company’s policies. Furthermore, these training sessions also helps the new employees regarding the better use of technology and IT (Handy, 2008). Since customer service is a very delicate and important aspect for any business, therefore, it should be noted that the new employees must learn ways through which they can perform better. Also, it can create a steadfast team of their own that has the tendency to overcome issues and fulfill the customer requirements under every circumstance (Marquardt, 2000). The best way to hold a training session for the new employees is through needs assessment technique. There is an avid need to identify the loopholes or the actual training needs that are required by the company, and should be prioritized. For example in the present case of training new employees, there is an obvious need to address them the basic rules and policies of the company regarding customer services and how it stands out in the market. Furthermore, there are numerous tasks and functions that cannot be done without proper training or guidance, for example, the use of technology / IT in the company, etc. This approach would result in paramount returns by investing time and training on the employees by correctly identifying the basic needs, issues in customer service, and other work related queries, while it also helps inappropriately appointing the right employee at the right place (Evenson,